Become a CommUnity Member and help your community thrive!

Raise money for the causes you care about while you shop. It really is that simple!

CommUnity in a nutshell

CommUnity in a nutshell

Register as a CommUnity Member and every time you shop at a participating merchant using your credit or debit cards, a percentage of the transaction will be given to up to THREE community groups or charities of your choice. Simply register your cards with us and shop at CommUnity Merchants and you’ll be benefiting the causes that are important to you.

  • CommUnity costs you nothing to be a part of.
  • CommUnity has no access to your accounts.
  • CommUnity has no loyalty cards to lose or accidentally leave at home.

Your card information will be managed by Paymark, New Zealand’s industry leader in electronic payment solutions, making it as private and secure as any EFTPOS transaction.

CommUnity - It really is that simple!

How do I join?

How do I join?

Members of the public can register with CommUnity using the link at the bottom of this page or the CommUnity app (available from the App Store and Google Play). Once you’ve provided us with a few basic details and registered your credit and debit cards, you’ll be asked to select up to three community groups or charities that you want to support.

You can change the groups that you support at any time, and if the group you want to support hasn’t registered with us yet, you can enter their name and we’ll reach out to them with an invitation to be part of the CommUnity family. Then all you have to do is shop at CommUnity Merchants wherever possible and you’ll be raising money for your selected Community Groups!

Choose your Community Groups

Choose your Community Groups

You can select up to three CommUnity Groups to support. You can browse our list of registered Community Groups by name, location or category. If the Community Group you want to support is not listed, just enter their name and we will reach out to them with an invitation to join CommUnity.

If the group that you nominate fails to meet our legal and ethical requirements, we will let you know and allow you to choose another group to support. CommUnity also reserves the right to refuse to register any community group or to remove a group from CommUnity at any time.

Shopping at CommUnity Merchants

Shopping at CommUnity Merchants

To help make it easier to shop with CommUnity Merchants, you can use the CommUnity website or smartphone app to find CommUnity Merchants in your immediate area and even get directions to their door! You will also be able to easily recognise CommUnity Merchants by the large poster in their window and CommUnity counter cards in the checkout area.

CommUnity will also let you know about any promotions or discounts your local CommUnity Merchants may be offering, as well keeping you up to date with news from your nominated Community Groups.

  • Register as CommUnity Member!

    Register as a CommUnity Member and raise funds for up to THREE CommUnity Groups of your choice every time you use your credit or debit cards at a CommUnity Merchant.

    Register as a Member

  • Select CommUnity Groups

    Select 1, 2 or up to 3 organisations that you would like to help. You can change your selected Community Groups at any time when you are logged into your account.

    Choose who to support

  • Shop at CommUnity Merchants

    Find CommUnity Merchants in your area and when you make purchases from them, a portion of each transaction will be credited to the account of your chosen Community Groups

    Find Merchants

Members FAQ

Here are some answers to some of the questions we've been asked most often. If you can't find what you're looking for here, please contact us!

 

Does being a CommUnity Member cost me anything extra?

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No.

Being a part of CommUnity costs our members nothing extra. CommUnity Merchants agree to pay a fixed percentage of each transaction you make with them to CommUnity for distribution on your behalf. In exchange, they benefit from increased customer loyalty. This percentage is negotiated between CommUnity and our participating merchants and is paid by the merchant. It is not added to the cost of your purchase. You always pay the price shown on the sticker!

How secure is my credit and debit card information?

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The details of your cards and accounts are as secure with CommUnity as they are with any other EFTPOS transaction. Because we work directly with Paymark, New Zealand's leading electronic payment provider, they will handle all of your sensitive details, just as they already do with every other EFTPOS transaction you make. Paymark provide us with only the information we need to invoice Merchants and the details of which Community Groups to forward those funds to. CommUnity has no access to your credit or debit card details and no access to any of your personal banking or financial information.

Is there a CommUnity App? What does it do?

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Yes!

It's called CommUnity and you can download it from the App Store or Google Play. This app (along with our website) are the beating heart of the CommUnity program. The CommUnity app will help you find participating CommUnity Merchants, see exactly where they are, and let you know what sales or promotions they may currently be offering for CommUnity Members. The CommUnity app will also keep you up to date with news about CommUnity, as well as allowing you to track how much money you've raised for your chosen Community Groups in real time.

Am I only limited to CommUnity Merchants in my local area?

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No.

It doesn't matter if a CommUnity Member lives in Invercargill and goes on holiday in Kaitaia. Any time he/she shops in person or online with a CommUnity Merchant, no matter where they are in New Zealand, he/she will be raising funds for his/her chosen CommUnity Groups.

It appears that everyone wins with CommUnity. Is that correct?

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Yes.

As a CommUnity Member, you win by directly supporting the causes that are important to you while you shop.

CommUnity Groups win by gaining access to a potential revenue stream that, unlike existing fundraising models, does not divert them from their true purpose as an organisation.

While CommUnity Merchants pay a little, they win by giving customers a powerful incentive to do business with them rather than global online retailers. They also win by having CommUnity handle all the customer loyalty administration for them and by no longer having cumbersome loyalty cards for customers to remember to carry and for their staff to process at the checkout. Plus they get to show their support for the community that supports them.

Can I choose fewer than three Community Groups to support?

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When you join CommUnity you'll be asked to choose up to three Community Groups to support. If you want to give all of your allocated spending to a single group, simply select the same group three times and rather than being split between multiple Community Groups, your entire allocation will go to that group.

You're also able to change which (and how many) Community Groups you support at any time by logging into your CommUnity account using either the website or the CommUnity app.

How will CommUnity grow?

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We anticipate strong natural growth for CommUnity via word-of-mouth as CommUnity registered community groups and charities encourage their members to become members and select their own group as one of their three beneficiaries. We also hope that CommUnity merchants will actively encourage their customers to become members in order to retain their future custom and that CommUnity members will encourage their friends and family to join the revolution and help raise money for the causes they care about.

We know CommUnity has a bright future and that we will grow on the strength of our ideas rather than by aggressive marketing. Our sole focus is on delivering funding to Kiwi communities at the grassroots level, and we know that CommUnity has the potential to become New Zealand’s largest provider of such funding in coming years.

How will CommUnity support itself?

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CommUnity was founded with one singular purpose: to deliver as much money to Kiwi communities as possible. A primarily online company with no physical product to manufacture or sell, CommUnity is focused exclusively on creating and maintaining working relationships between New Zealanders and their communities. Because we believe that New Zealand’s future will be determined by the vibrancy of its communities.

To achieve this, CommUnity has been built from the ground up to be lean and agile, operating with the fewest possible overhead expenses. In fact, once we get established, we aim to operate CommUnity on just 5-10% of generated revenue, with everything else going back to New Zealand communities and charities via grants from a charitable fund. Community groups and charities will be able to apply to this fund for lump sum funding of capital projects, one-off projects and events, or to meet those additional expenditure requirements all such groups encounter from time to time. Who receives grants from this fund and the percentage (up to 100%) funded will be at the discretion of CommUnity We hope to have this fund ready for applications by our third year in operation.

How do community groups and charities raise money now?

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Before CommUnity, community groups and charities raised money by applying for grants and sponsorship deals, or from direct fundraising activities such as sausage sizzles, cake stalls, or by simply requesting donations. But both of these methods have significant drawbacks.

There are always a far greater number of deserving recipients than there is grant money to go around. And seeking private sponsorship is difficult and time-consuming for both the community group and the merchant. Each deal requires a great deal of time and effort to negotiate, meaning that any one community group or merchant can only realistically sustain a few such arrangements. Therefore each agreement must be for a comparatively large sum. For the community group, the hope is that by offering naming rights or advertising space, they can generate funding for their activities. But there is only so much advertising space they can offer and only so many things they can name. For the merchant, the hope is that their endorsement of a community group or charity will bring customers to their business. But they have no way to accurately measure whether this is being achieved. Nor can even the most generous of merchants afford to directly sponsor everyone who asks.

Direct fundraising is similarly problematic. Fundraising drives are often time-consuming to the point where they overshadow the primary purpose of the organisation and diminish the satisfaction of participation. Because of this, they cannot be sustained for long periods. Nor can they have a large geographic reach without incurring significant additional expenses that must ultimately be deducted from the total raised. The result? Community groups and charities that are either chronically underfunded or must focus relentlessly on money to the detriment of their work.

Until now.

How often are local businesses approached for sponsorship?

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Businesses, both large and small, are regularly approached for sponsorship by a far greater number of community groups than even the most prosperous and generous merchant could possibly say 'yes' to.

This presents an ongoing problem for merchants. If they sponsor one community group, another group who was unsuccessful may take offence and boycott their business. Not only that but sponsorship deals are difficult and time-consuming to negotiate, and there is often no way for a business owner to tell whether the deals they do sign are succeeding in bringing additional customers to their business.

CommUnity finally gives merchants a positive answer to the requests for sponsorship from community groups and charities that they would otherwise have to refuse. By becoming a CommUnity Merchant and encouraging those community groups to also join us, they will be supporting those groups that are the most important to their customers. They will be able to give back to the communities that support them while no longer having to play favourites and run the risk of upsetting sections of their community. Not only that, they only pay when they do business with a CommUnity Member, so their level of sponsorship scales directly with their patronage. No more having to pay large sponsorship bills at times when business is slow. Everyone wins!

Do the benefits of CommUnity go beyond helping grassroots communities?

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It’s no secret that retail is going global. Overseas manufacturing and the internet have made it possible for a handful of large companies to reach customers anywhere in the world. While this has brought many benefits for consumers, it has also come with a cost. All around New Zealand, local merchants have struggled to retain customers in the face of well-resourced global competitors who benefit from vast economies of scale and fewer business overheads, and who have far fewer incentives to return anything to the communities of the individuals who shop with them. This not only damages local communities by depriving them of necessary businesses and job opportunities, it also damages the entire country by removing potential profits from the economy. And unless consumers are given reasons to support local merchants, this harm will only grow.

CommUnity not only aims to deliver fundraising to the grassroots of kiwi communities, it also aims to benefit New Zealand as a whole by providing a powerful incentive for New Zealanders to shop with New Zealand companies rather than global online retailers. It is our hope that CommUnity will not only deliver a new revenue stream for Kiwi community groups and charities, but CommUnity will help keep New Zealand businesses competitive and help to keep their profits from permanently leaving our economy.

Is registration complicated?

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We have tried to keep registration as simple as possible, however there is information we need to be able to keep you supporting your chosen organisations, supporting the community if you are a merchant or be able to receive funds if you are a community organisation. There is no way around registration and we hope you can put up with the process as we know the outcomes will be well worth it and you can be assured, we have kept the registration process as simple as possible and very confidential.

Do we need to update our card details?

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It would of great help if you kept all your items on your account/registration updated and that will ensure that the funds keep flowing to your chosen organisations.  We will have reminders relating to cards expiring but it is easily best if you update this information yourself.

Will the purchases I make that do not involve credit/debit cards contribute to my chosen three groups?

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At present they won’t but we are working with Banks to enable direct internet bank account to bank account transactions to be included.  Will keep you updated with progress as this is a big issue for us as we believe there will be significant funds that could be directed to community groups

Will I have a record of the funds I have generated and to whom?

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Everyone that registers with CommUnity – member, merchant or community group – will have a private account where they have username and passwords protection and you will see a range of very useful information including money generated, totals received by each group you have chosen (historically as well), a Go Shop component directing you to partner merchants, an ability to invite your friends to be part of CommUnity and manage you cards and your personal information. This information is yours that only you can share with people you choose.

Can I change who I support?

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You can change who you support anytime you like. The program will keep a historical record of everything you have generated in CommUnity no matter how many times you change who you support.

What is a community group?

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A community group is a registered group that is recognised by the Companies Office.  It is possible to have a group that is not recognised by the Companies office but that group or the people running that group would have to convince CommUnity that they were responsible and could and would abide with the requirements of CommUnity. These groups will come under headings such as heath, welfare, sport, arts, music, faith, education, sustainability, recreation and cultural.

Could a Bogus company make money from CommUnity?

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We believe it would be very difficult for a community group that has improper purposes and not appropriately legal or managed, to make much money from CommUnity due to the fact that the people involved would have to convince people to contribute to this improper community group which one would hope would only spread to close networks and therefore amount to very little money.  The bogus groups are unlikely to gain funds from The CommUnity Fund as our people will check out every application separately.  CommUnity will be constantly checking on the authenticity of the member groups

How can I get my friends involved?

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There is a facility in your account (enter through the login section on the top right of the Home Page) where you can send invites to your friends to be a member, merchant member or a recipient community group. Remember the more people involved the more the community groups benefit.

What effect has the Corona Virus had on CommUnity?

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We have learnt many things through the Corona Virus process with the main one being that we must work together to help each other.  We must be kind to each other and care for people around us.

With CommUnity the whole focus is on working together so everyone wins. 

For Merchants (retailers) to stay in business they need shoppers they can rely on and for shoppers to maintain their mental and social health, they need to do challenging activities (community groups) outside of work hours. A lot of these activities (community groups) that CommUnity will support, care for each other, or the environment as well as develop skills that will have a positive impact on others, in all sorts of areas such as sport, music, recreation, cultural, art, education and health.  All of these areas plus faith and social welfare involve people interacting with others and virtually all of these people are shoppers.

Merchants working with community groups and shoppers supporting merchants is very promotable as CommUnity will, and this good news can be relayed across the country and will only generate more and more positive interactions.

At present, merchants generally have their own individual loyalty programs that are focused on savings for individuals who then have to choose to be part of community groups where the focus mainly is one of existence rather than the specific activity for which the community groups were  started.  This support to individual New Zealanders is difficult for merchants to turn into positive promotions that might generate more and more positivity, due to privacy and such things.

The present loyalty options are both multi-layered and confusing.

CommUnity can operate alongside existing loyalty programs however the Corona Virus has presented an opportunity for merchants to start again and be part of a program that is a level playing field for everyone and where money is generated rather than given.  Mental and social health is catered for and shoppers save money and time as the community groups have untagged money and their shoppers have more time to be involved in the activities of each community group.

Out of this crisis will come a positive, easy to understand opportunity for our communities to work together so that everyone wins.

CommUnity - Turning Commerce into Community.